Unified Communications and Voice
Contact Centre
Cogent provides contact centre solutions that are scalable and flexible
Radio Communications
Cogent can assist customers by providing services to ensure their radio solution provides the best possible return for their organisation.
Data Network
Cogent offers New Zealand customers a state of the art, robust, digital radio data network with GPS positioning technology and dispatch management software that links vehicle fleets to customer back-office business applications.
Cyber security
Secure your networks and data with Cogent's cybersecurity solutions - firewall, endpoint and email as a service.
Managed Networks
IP networks are now at the core of modern ICT. Managed network solutions from Cogent include monitoring, Wi-Fi and router/switch provision, and WAN services.
Managed Services
Cogent can create Managed Services a comprehensive range of services - desktop support, core networks, IaaS - whatever your business needs in ICT
Cloud services
Cogent's Cloud services are built for resilience to ensure 99.999% uptime.
Now you can add calling, high-speed internet and mobile connectivity to your Cogent services
All for one simple monthly fee - internet calling (SIP and VoIP), data, and mobile Add now!What Services does Cogent offer?
Services
Cogent’s managed, professional and cloud services
Cyber security audit
Cybersecurity audits, risk assessment and analysis
On premise support
EasyCare - Cogent's on-premise ICT support
Procurement
ICT procurement
Rentals
Radio rentals from Cogent
Who is Cogent?
About Us
An ICT solutions and communications company,
Cogent is a 100% independent and privately held New Zealand business.
Our History
Cogent is focused on delivering managed services for ICT, communications, contact centres and data solutions. Our outcome-based Managed Services are elastic and scalable, adapting to our clients business requirements as and when required.
Our Vision
Technology is changing rapidly and will continue to do so. At Cogent we take our role as trusted advisor for our customers seriously, taking the time to understand our customer’s unique business needs – then using our expertise to develop, implement and manage world-class ICT solutions.
Cogent's service metrics
Exceptional service
Seconds on average to speak to a human on Cogent's service desk
%
SLA timeframe compliance for FY2016-17
Average number of jobs per month FY2016-17
24/7
What our customers say
Case Studies
Cogent customer experiences and testimonials
Sande Jansen
King Country Energy
“We were extremely pleased with Cogent’s and Enghouse Interactive’s implementation programme. And, the technical support we’ve had has been absolutely brilliant, particularly the onsite technician who was incredibly responsive and helpful and fitted in easily.
Wilson Parking
“We have recently started using Cogent’s IT services. Their approach to business certainly meets our expectations. They have the capability to easily adapt to our requirements and deliver a consistently professional service.”
Pallett Supplies
“I would like to personally thank Cogent for the easy transition for our IT services. I have only received good reports from my team. Having a Cogent staff member on our site one day a week has worked well with our business and we see this as a huge benefit within the company. ”
Read more Case Studies
LATEST NEWS FROM COGENT
LATEST NEWS
Worried about the end of ISDN? Here’s what you can do
The end of ISDN is coming. Here’s what you can do to prepare your business communications – with SIP, VoIP and unified communications.
read moreALE and IBM teaming on Cognitive communications
NEC SV8000 series end of expansion: what you need to know
NEC has advised their popular "Univerge" SV8000 series phone systems will no longer be able to be expanded after 31 March 2018. This means that customers won't be able to add additional licences for IP or SIP connections, for example. While Cogent customers will still...
read more
Cogent & Comms Connect
Critical Communications now and for the future In association with the Radio Frequency Users Association of New Zealand Cogent is excited to be holding a stand at the 2018 Comms Connect event, we will be in partner with Palo Alto and have two speakers presenting on...
read moreConnect with Cogent
Get in touch
Connect with Cogent.
Get in contact with us. Our postal details are below, and our branches can be found by checking the map below.