Contact Centre


Whether you need an on-premise or cloud contact centre environment, Cogent has a range of solutions to enhance the way you engage with your customers


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Velocity - Cogent's managed services designed specifically for New Zealand’s small and medium business community.


Check Out the Velocity Portfolio

Security Lifecycle Reviews

What's on your network? Cogent's complete application visibility and actionable security intelligence will tell you.


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Mobile Plans



Individual and Shared Plans for Business    


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What can Cogent do for you?

Our Solutions

Unified Communications and Voice

Cogent can provide you with unified communications on any device, over any network, creating seamless and ubiquitous communications and collaboration.

Contact Centre

Cogent provides contact centre solutions that are scalable and flexible

Radio Communications

Cogent can assist customers by providing services to ensure their radio solution provides the best possible return for their organisation.

Data Network

Cogent offers New Zealand customers a state of the art, robust, digital radio data network with GPS positioning technology and dispatch management software that links vehicle fleets to customer back-office business applications.

Managed Networks

IP networks are now at the core of modern ICT. Managed network solutions from Cogent include monitoring, Wi-Fi and router/switch provision, and WAN services.

Managed Services

Cogent can create Managed Services a comprehensive range of services - desktop support, core networks, IaaS - whatever your business needs in ICT

Cloud services

Cogent's Cloud services are built for resilience to ensure 99.999% uptime.

Cyber Security

Cogent's comprehensive cyber-security services and solutions help protect your business and its valuable IP from hackers, malware, ransomware and other security threats.

Now you can add calling, high-speed internet and mobile connectivity to your Cogent services

All for one simple monthly fee - internet calling (SIP and VoIP), data, and mobile Add now!
What Services does Cogent offer?


Cogent’s managed, professional and cloud services

Cyber security audit

Cybersecurity audits, risk assessment and analysis

On premise support

EasyCare - Cogent's on-premise ICT support


ICT procurement


Radio rentals from Cogent

Who is Cogent?

About Us

An ICT solutions and communications company,
Cogent is a 100% independent and privately held New Zealand business.

Our History

Cogent is focused on delivering managed services for ICT, communications, contact centres and data solutions. Our outcome-based Managed Services are elastic and scalable, adapting to our clients business requirements as and when required.

Our Vision

Technology is changing rapidly and will continue to do so.  At Cogent we take our role as trusted advisor for our customers seriously, taking the time to understand our customer’s unique business needs – then using our expertise to develop, implement and manage world-class ICT solutions.

What our customers say

Case Studies

Cogent customer experiences and testimonials

helloworld travel - the travel professionals

Chris Siebert

Chief Information Officer


“Having Cogent's telephony solution as part of our platform is a huge value-add to us and our customers."

Romeo Raducu

Manager IT

Wilson Parking

“We have recently started using Cogent’s IT services. Their approach to business certainly meets our expectations. They have the capability to easily adapt to our requirements and deliver a consistently professional service.”

Rob Vazey

General Manager

Pallett Supplies

“I would like to personally thank Cogent for the easy transition for our IT services. I have only received good reports from my team. Having a Cogent staff member on our site one day a week has worked well with our business and we see this as a huge benefit within the company. ”

Read more Case Studies

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How to Keep Your Desk Phone Hygienic

In the world we currently live in, disinfecting, sanitising and cleaning have all become a necessary part of everyday life. In the workplace, individuals have an important part to play in preventing the spread of COVID 19. Keeping a clean and hygienic workspace is...

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Six Benefits of SIP Trunking over ISDN

SIP - or Session Initiation Protocol - is the technology that’s rapidly replacing traditional ISDN lines. Whereas ISDN relies on physical wires, SIP is a telephony service that’s IP-based, which means you can combine voice and data services in order to make your...

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Top 3 Reasons to Back Up Your SaaS Data

Microsoft 365 and Google Workspace are being adopted by businesses at an enormous rate. However, their popularity makes them attractive targets for cyber criminals. One of the most business-friendly innovations in recent years has been the rapid growth of cloud...

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5 Building Blocks for Digital Transformation

5 Building Blocks for Digital Transformation

I spent 2 days in October at the 4th Annual Digital Transformation Government Conference in Wellington. Since then I have been digesting the conversations I had with some attendees, which gave me an insight into their thoughts, goals and desired outcomes to understand...

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Connect with Cogent

Get in touch

Connect with Cogent.

Get in contact with us. Our postal details are below, and our branches can be found by checking the map below.

PO Box 12814, Penrose,Auckland, 1642

Email Us