Case studies

helloworld moves to the cloud and saves with Cogent: using Cogent's Cloud PBX, connectivity and data services, helloworld has reduced telephony and internet costs and simplified billing.

"Having Cogent’s telephony solution as part of our platform is a huge value-add to us and our customers."

CIO, helloworld

"We were extremely pleased with Cogent’s and Enghouse Interactive’s implementation programme. They kept us up-to-date at every single step of the process and we felt very comfortable about how the project flowed… And, the technical support we’ve had has been absolutely brilliant, particularly the onsite technician who was incredibly responsive and helpful and fitted in easily."

Compliance Manager, King Country Energy

"I would like to personally thank Cogent for the easy transition for our IT services. I have only received good reports from my team. Having a Cogent staff member on our site one day a week has worked well with our business and we see this as a huge benefit within the company. I can say in the short time, that you have been supplying Pallet Supplies, I’m confident we have made the right decision moving to Cogent. I look forward to a long successful business relationship with Cogent and appreciate the work done so far."

General Manager, Pallet Supplies

"John didn’t just supply the physical hardware, he has also been supplying technical support at each of the venues the race series has been at Portugal, Plymouth, San Francisco – currently in Venice To design and deliver the initial project, John pulled resources from several different companies, and coordinated a team over many late nights – the end result was a system that has delivered reliable communication from day one. Well done John and the team"

General Manager, Team NZ

Mercy Hospice Auckland, a New Zealand based provider of specialist community palliative care for people affected by life-limiting illness, has worked with Cogent to implement the Alcatel-Lucent Enterprise OpenTouch Suite for small-medium businesses (SMB) to deliver improved patient experiences, improved connectivity between patients and family and provide the foundation for a mobile workforce.

Mercy Hospice

"We have recently started using Cogent’s IT services. Their approach to business certainly meets our expectations. They have the capability to easily adapt to our requirements and deliver a consistently professional service."

Manager IT Service Desk, Wilson Parking

"Most of all we really like the people we work with at Cogent. They have helped us for a long time and provide an excellent service. They know their stuff and we really appreciate that they can talk about and explain technical matters in clear practical language."

Barristers and Soliciters, Stainton Chellew