How to Keep Your Desk Phone Hygienic

In the world we currently live in, disinfecting, sanitising and cleaning have all become a necessary part of everyday life. In the workplace, individuals have an important part to play in preventing the spread of COVID 19. Keeping a clean and hygienic workspace is...

Six Benefits of SIP Trunking over ISDN

SIP - or Session Initiation Protocol - is the technology that’s rapidly replacing traditional ISDN lines. Whereas ISDN relies on physical wires, SIP is a telephony service that’s IP-based, which means you can combine voice and data services in order to make your...

Top 3 Reasons to Back Up Your SaaS Data

Microsoft 365 and Google Workspace are being adopted by businesses at an enormous rate. However, their popularity makes them attractive targets for cyber criminals. One of the most business-friendly innovations in recent years has been the rapid growth of cloud...
5 Building Blocks for Digital Transformation

5 Building Blocks for Digital Transformation

I spent 2 days in October at the 4th Annual Digital Transformation Government Conference in Wellington. Since then I have been digesting the conversations I had with some attendees, which gave me an insight into their thoughts, goals and desired outcomes to understand...

The Rise of the Chatbots

This post originally appeared on mitel.com at https://bit.ly/3mbH0gt The COVID-19 pandemic is rapidly transforming the way we connect, communicate and collaborate. One powerful tool helping to close the social distance gap between customers and businesses is the...